Hotel FAQs

Valet Parking: $60 plus 4.712% tax per night with unlimited in/out privileges for registered hotel guests.

We are located directly across from Kuhio Beach in Waikiki on the island of Oahu.

• Address: 2570 Kalakaua Avenue, Honolulu, HI 96815
• Phone: 1-808-922-2511
• Email: For booking inquiries, contact our sales team at [email protected] or you may submit an RFP Form.

While we do not operate an internal shuttle, we highly recommend our airport transportation partner, [External Link: Roberts Hawaii], for shuttle services.
We recommend airport transportation partner, Robert’s Hawaii for shuttle service to and from the Daniel K. Inouye Honolulu International Airport (HNL).

MORE INFO

Yes. TheBus (Honolulu’s public transit system), taxi services, Uber, and Lyft are all easily accessible from the property.

Depending on the tide, the Twin Fin Hotel is only 100 to 150 feet away from famed Waikiki beach.  A quick walk across Kalakaua Ave to world renowned surf and sand.

Twin Fin Waikiki is located on the main street of Waikiki, Kalakaua Ave.

The hotel is about 15-20 minutes from Downtown Honolulu.

Some nearby attractions are Diamond Head Crater, The Honolulu Zoo, and the Duke Kahanamoku statue

Twin Fin is the perfect location for beachfront activities and partners with Jamie O’brien School of Surf for lessons and beach rentals. Other attractions include Waikiki Aquarium, shopping at International Market Place, and the Honolulu Zoo.

Yes, the area around the Twin Fin Waikiki is generally considered safe to walk around at night, especially compared to many other tourist districts. Waikiki is one of the most heavily patrolled and populated areas on Oʻahu, with lots shopping and dining. The Waikiki Police Substation is in walking distance, about 5-7 minutes away.

The hotel is approximately 25 to 35 minutes by car from Daniel K. Inouye International Airport (HNL).

The Hawaii Convention Center is about 8-12 minutes away in driving time and 35-40 minutes away in walking time.

Yes. Twin Fin Waikiki is located in one of the most walkable areas of Waikiki, with numerous restaurants, shops, and nightlife within just a few minutes on foot. Guests can walk to many bars, lounges, and live music venues throughout Waikiki, including beachfront bars and entertainment spots along Kalākaua Avenue.

Yes. Twin Fin Waikiki is located in one of the most walkable areas of Waikiki, with numerous restaurants, shops, and nightlife within just a few minutes on foot. Guests can walk to many bars, lounges, and live music venues throughout Waikiki, including beachfront bars and entertainment spots along Kalākaua Avenue.

Yes. Cribs and rollaway beds may be available upon request at Twin Fin Waikiki, subject to availability and room type.

Yes. Our accessible guestrooms are equipped with additional grab bars roll in showers, shower chair. TDD equipment available upon request. Please inquire with our front desk or reservations department for any special requests prior to your arrival, 808-922-2511. Please view our Accessibility Statement for additional accessibility information.

Yes. Twin Fin Waikiki offers connecting and adjoining room options, which are ideal for families or groups traveling together. Availability varies by room type.

The Twin Fin features 645 total rooms. All equipped with air conditioning, safes, and additional in-room amenities.

Twin Fin Waikiki offers a range of accommodations including City View, Partial Ocean View, Ocean View, and Oceanfront guest rooms, along with Junior Suites and multi-bedroom Ocean View Suites. Many rooms feature private lanais and views of Waikiki Beach or Diamond Head.

Yes. Guests may request a specific room view or floor at Twin Fin Waikiki, but requests are subject to availability at check-in. Please contact the hotel for any specific requests prior to arrival.

Yes. Rooms at Twin Fin Waikiki offer a variety of views, including city, partial ocean, ocean view, oceanfront, and Diamond Head views, depending on the room category.

Yes, we are a pet-friendly hotel and allow pet up to 75lbs on property for a $100 pet fee. Please contact us if you are traveling with your pet so that we may send you any additional information regarding our pet policy.

Rooms at Twin Fin Waikiki include a mini refrigerator. A microwave is not typically standard in all rooms, but one may be available upon request through the front desk, subject to availability.

Yes. All rooms at Twin Fin Waikiki include air conditioning for guest comfort.

Yes. Complimentary high-speed Wi-Fi is available for guests throughout the hotel, including in guest rooms and public areas.

Housekeeping is every other day. Daily housekeeping can be requested my contacting the front desk.

Amenities include flat screen TV, daily credits to Beach Candy, reef friendly sunscreen, 2 bottles of Mananalu water with refillable water stations located on property, Keurig coffee maker, in-room safe, pool towels for use, access to fitness center.

Rooms at Twin Fin Waikiki include a mini refrigerator. A microwave is not typically standard in all rooms, but one may be available upon request through the front desk, subject to availability.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.

The resort amenity fee applies to all rooms, is a nightly charge per room and the fee and inclusions are subject to change at any time without notice. 

The total resort amenity fee* is $56, plus G.E.T. (4.712%) and T.A.T. (14%) taxes per night, per room and includes the following:

• Beach rentals: guests can select from a wide range of items from Beach Candy Waikiki, located on street level storefront facing Kalakaua Avenue, to enhance their beach and ocean experience. For each night of stay each guest room will receive 3 daily credits that can be applied towards rentals to include; body boards, stand up paddle boards, beach chairs, umbrellas, bluetooth speakers, and more! Guests reserve their rentals using their daily credits upon arrival at the resort. Other activities at Beach Candy such as surf lessons and more can be booked at an additional cost.
• In-room internet (includes Wi-Fi, up to 4 devices)
• Reef-friendly sunscreen lotion available upon request
• Two (2) bottles of water per stay, refillable at our filtered water stations
• Pool Towels
• Complimentary Daily Activities
• Fitness Center, open daily 5:30 am – 10 pm for hotel guests with a valid room key.
• Keurig coffee maker in room (coffee replenished daily)
• Toll-free, local calls, and complimentary domestic and international calls
• In-room safe

*Please note, fee and items are subject to change at any time without notice.

Transient Accommodations Tax: 14% and General Excise Tax: 4.712%

Taxes subject to change at any time without notice

We accept all major forms of credit cards including Visa, Mastercard, American Express, Discover, Diners Club, and JCB. Twin Fin Waikiki operates as a cashless hotel and a credit card is required.

You may contact the front desk if you’d like to request for Early Check-In or Late Check-Out. There is no fee for Early Check-In. However, Late Check-Out is $30 for every hour after up until 6pm. Anything after 6pm requires a full night reservation.

We offer luggage storage through the front desk/bell services, so guests can leave their bags before check-in or after check-out while they explore Waikiki.

Yes, the front desk is open 24 hours a day for guest assistance.

The minimum age to book and check in is 18 years old.

Yes, a valid credit card is required to guarantee your reservation and at check-in for incidentals.

A valid credit card is required at check-in for incidentals, and the hotel may place a temporary authorization as a security deposit.

Twin Fin is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

By Hawaii State Law, there is no smoking on hotel grounds, guestrooms, guestroom balconies, or common areas.

While we do not operate an internal shuttle, we highly recommend our airport transportation partner, [External Link: Roberts Hawaii], for shuttle services.
We recommend airport transportation partner, Robert’s Hawaii for shuttle service to and from the Daniel K. Inouye Honolulu International Airport (HNL).

MORE INFO

Yes, valet parking is available for $60 per night plus tax, with unlimited in-and-out privileges. Self-parking is not available.

There are no EV charging stations available on site for guest use.

While we do not operate an internal shuttle, we highly recommend our airport transportation partner, [External Link: Roberts Hawaii], for shuttle services.
We recommend airport transportation partner, Robert’s Hawaii for shuttle service to and from the Daniel K. Inouye Honolulu International Airport (HNL). MORE INFO

Yes, rideshares like TheBus, Taxi, Uber, and Lyft are easily accessible

Yes, Tiki’s Grill & Bar is available on the property amongst other food and beverage outlets.

Ku’ai Market, located on the 1st floor.

Keurig coffee/tea maker available in each guestroom & suite with complimentary coffee pods daily. Tea pods available upon request. Hot water kettles also available upon request.

Breakfast at The Coconut Club can be included with room stay for $55 per day up to 2 guests.

No. Twin Fin Waikiki does not offer traditional in-room dining / room service.

Tipping hotel staff is not required, but in the United States (including Hawaii) it is customary and appreciated for certain services.

Tiki’s Grill & Bar, The Coconut Club, Sunrise Shack, and  Sin-Ice-Ster Shave Ice.

Some nearby restaurants are Momosan Waikiki, Morimoto’s, Arancino di Mare, and Deck.

Yes, the pool is open from 8am to 8pm. No lifeguard on duty.

Yes, please address as follows:

The Twin Fin Hotel
C/O: [register guest name] Conf. #
2570 Kalakaua Avenue
Honolulu, HI 96815

If there is an item you may have misplaced or left behind, please visit our Lost and Found partner site to report a lost item.

There is currently no self-operated laundry facility on property. We offer paid laundry and dry-cleaning services through a third party vendor. Please inquire with the Bell desk for details. Nearby self-operated laundromats are also available.

Yes. The Twin Fin hotel offers a Fitness Center complimentary to all guests; an inclusion of the daily resort service fee.

No, there are no spa services available on property.

Twin Fin offers activities such as surf lessons, beach yoga, lei-making and ukulele classes, stargazing, sustainability workshops with Parley for the Oceans, and beach gear rentals.

Yes, many family-friendly attractions are nearby, including the Honolulu Zoo, Waikiki Aquarium, Kapiʻolani Park, and Waikiki Beach, all within walking distance of the hotel.

Yes, guest services are available to assist with activity bookings, recommendations, and other needs during your stay.

Yes, the pool is open from 8am to 8pm. No lifeguard on duty. 

The hotel does not have a dedicated co-working space, but guests can work from the lobby and lounge areas with Wi-Fi. Private meeting rooms are also available to reserve.

Yes, complimentary Wi-Fi is available in guest rooms and throughout the hotel’s public areas.

Guests can leave their bags with the front desk or bell services before check-in or after check-out so they can continue exploring Waikiki without carrying luggage.

Yes, guests may ship packages to the hotel prior to arrival. Please include your name and arrival date on the package and contact the hotel in advance for handling details.

Yes, laundry and dry-cleaning services are available through a third-party vendor. Self-service laundry facilities are not available on site. Please contact guest services for more details.

Yes. Twin Fin Waikiki is a pet-friendly hotel. Dogs up to 75 lbs are welcome with a $100 non-refundable pet fee per stay.

Guests can enjoy walkable green spaces such as Kapiolani Park, located just a short walk from the hotel, which is a popular spot for pet walks.

Yes, please contact our sales team at [email protected] or you may submit an RFP Form online.

Yes, Twin Fin Waikiki offers meeting and event space, including the Lokahi Meeting Room and The Coconut Club for small meetings and gatherings.

The hotel does not have a dedicated business center, but meeting space and business services are available, and guests can work from lobby areas with Wi-Fi.

Yes, group room blocks are available. Special group rates may apply for bookings of 10 or more rooms.

Yes, For more information please contact our sales team at [email protected] or you may submit an RFP Form online.

Yes, Twin Fin Waikiki is suitable for corporate travelers and offers meeting space, business services, and complimentary Wi-Fi, along with a convenient Waikīkī beachfront location.

Yes, Twin Fin Waikiki is ADA-compliant and wheelchair accessible, with accessible guest rooms and features throughout the property.

Yes, the hotel has elevators and wheelchair-accessible entrances throughout the property.

Yes, the hotel’s public spaces and amenities are ADA-compliant and wheelchair accessible.

Yes, accessible guest rooms are available, including mobility-accessible rooms with roll-in showers and other ADA features.

Twin Fin Waikiki stands out for its beachfront location, surf-inspired lifestyle, oceanfront dining options, and unique guest experiences like surf lessons and ocean sustainability programs with Parley for the Oceans.

We are deeply committed to protecting our oceans. Twin Fin actively supports sustainability initiatives through key partnerships with Parley for the Oceans and Mananalu Water to reduce single-use plastic waste and foster local conservation.

Yes, the hotel’s design and programming are inspired by Hawaii’s surf culture, local lifestyle, and ocean conservation efforts.

Yes, Twin Fin Waikiki supports sustainability initiatives through partnerships with Parley for the Oceans and Mananalu Water, helping reduce plastic waste and promote ocean conservation.

For most reservations, we require a 2-night room and tax deposit at time of booking with a cancellation policy of 72 hours prior to arrival date (HST). For non-refundable programs, a full pre-payment is due at time of booking and any cancellations or modifications forfeit any deposits and payments. Please review your cancellation and deposit policy carefully when making a reservation as policies may vary.

Transient Accommodations Tax: 14% and General Excise Tax: 4.712%

Taxes subject to change at any time without notice

All rates are quoted and collected in USD only.

The best way to secure the best available rate is to book directly on the hotel’s official website, where exclusive offers and discounts are available.

Yes, the hotel offers special rates such as AAA, Military, Kamaʻāina (local resident), and seasonal promotional discounts. Availability may vary.

Yes. Twin Fin Waikiki offers a variety of special packages and deals throughout the year that provide added value for guests. These offers may include discounted room rates, length-of-stay savings, and packages that bundle additional experiences.

Yes, reservations can usually be modified after booking. Modification and cancellation policies depend on the rate selected, so guests should review the terms when booking.

Cancellation policies vary by rate. Most reservations can be canceled up to 72 hours before arrival without penalty, while prepaid or promotional rates may be non-refundable.

The hotel provides safety features such as 24-hour security, electronic key access, smoke alarms and sprinklers, in-room safes, and well-lit common areas to help ensure guest safety.

Yes, the Waikīkī area is generally safe to walk around at night, especially along well-lit main streets like Kalākaua Avenue where there are many restaurants, shops, and visitors. As with any city, guests should remain aware of their surroundings.

The hotel maintains a strict no-smoking policy. All guest rooms are equipped with smoke detection sensors designed to identify any form of smoking activity. If a violation is detected, a $500 fee will be charged to the room folio. This includes the use of cigarettes, marijuana, vapes, e-cigarettes, and similar products.

Yes, please address as follows:

The Twin Fin Hotel
C/O: [register guest name] Conf. #
2570 Kalakaua Avenue
Honolulu, HI 96815

We have an on-property concierge desk managed by Blue Hawaiian Activities who can assist. Call the hotel at 1(808) 922-2511, or email [email protected].

Yes, the pool is open from 8am to 8pm. No lifeguard on duty.

Ku’ai Market, located on the 1st floor.

Keurig coffee/tea maker available in each guestroom & suite with complimentary coffee pods daily. Tea pods available upon request. Hot water kettles also available upon request.

All rates are quoted and collected in USD only.

The Twin Fin features 645 total rooms. All equipped with air conditioning, safes, and additional in-room amenities.