Twin Fin Hotel FAQs | Waikiki Honolulu | The Twin Fin Hotel Waikiki

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Reservations

Do you offer special group rates?

How far is the Twin Fin to the beach?

What other transportation services are available?

Do you offer shuttle from the airport?

Where is the hotel located?

What are your guest parking charges?

What credit cards do you accept?

Do you have connecting guestrooms?

Do you have accessible guestrooms?

Yes. Our accessible guestrooms are equipped with additional grab bars roll in showers, shower chair. TDD equipment available upon request. Please inquire with our front desk or reservations department for any special requests prior to your arrival, 808-922-2511. Please view our Accessibility Statement for additional accessibility information

Do your guestrooms allow rollaway beds or cribs and if so, is there a charge for this?

What are the hotel taxes?

What is the cost & inclusions of the resort amenity fee*?

The resort amenity fee applies to all rooms, is a nightly charge per room and the fee and inclusions are subject to change at any time without notice.

The total resort amenity fee* is $55, plus G.E.T. (4.712%) and T.A.T. (13.25%) taxes per night, per room and includes the following:

Beach rentals: guests can select from a wide range of items from Beach Candy Waikiki, located on street level storefront facing Kalakaua Avenue, to enhance their beach and ocean experience. For each night of stay each guest room will receive 3 daily credits that can be applied towards rentals to include; body boards, stand up paddle boards, beach chairs, umbrellas, bluetooth speakers, and more! Guests reserve their rentals using their daily credits upon arrival at the resort. Other activities at Beach Candy such as surf lessons and more can be booked at an additional cost.
In-room internet (includes Wi-Fi, up to 4 devices)
Reef-friendly sunscreen lotion available upon request
Two (2) bottles of water per stay, refillable at our filtered water stations
Pool Towels
Complimentary Daily Activities
Fitness Center, open daily 5:30 am – 10 pm for hotel guests with a valid room key.
Keurig coffee maker in room (coffee replenished daily)
Toll-free, local calls, and complimentary domestic and international calls
In-room safe

*Please note, fee and items are subject to change at any time without notice.

What is your cancellation / deposit policy?

For most reservations, we require a 2-night room and tax deposit at time of booking with a cancellation policy of 72 hours prior to arrival date (HST). For non-refundable programs, a full pre-payment is due at time of booking and any cancellations or modifications forfeit any deposits and payments. Please review your cancellation and deposit policy carefully when making a reservation as policies may vary.

Do you have meeting space and what is the maximum capacity?

What time is check-in and check-out?

What can I do in Waikiki and I need help planning activities. Who can assist me?

How can I report a lost item left at the hotel?

Can I ship packages to hotel in advance of my stay?

How many rooms does the Twin Fin Hotel have?

Does the hotel have a gym?

Is the hotel accessible?

What currency is used at The Twin Fin Hotel?

Is there guest laundry available?

Do you have guest coffee/tea?

Do you have a convenience store?

Do you have restaurants?

Do you allow smoking on property or in your guestrooms?

Twin Fin is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

By Hawaii State Law, there is no smoking on hotel grounds, guestrooms, guestroom balconies, or common areas.

Does your hotel have a swimming pool?